C+

Case file · Midtown · burger joint

Burger review · Greater Wilmington field office

Kickback Jack's Restaurant

418 College Rd, Wilmington, NC 28403, USA

Details verified in the field · Agent 0004 · Sep 2026

The Burger

Appearance
7.3/10
Bun
8/10
Meat
9/10
Cheese
8.3/10
Toppings
8/10
Sauce
7/10
Value
8.7/10

The Spot

Service
5/10
Atmosphere
7/10
The Experience
6.7/10

The Burger Menu

Menu photo, filed by the task force

  • Kickback Jack's Restaurant menu

Inspection Log

Inspection reports are the personal opinions of the individual inspector who filed them — not statements of fact, and nothing to do with any health department.

  • B

    Agent 0004 · Bacon Jam Burger · ordered Medium

    2026-09-14 · 86.7 / 100

    Bun 9Meat 10Value 10Cheese 8Service 8Toppings 9Appearance 8Atmosphere 7Experience 7

    I ordered the burger, medium, and it was cooked perfectly. Large 8 ounce patty with fresh toppings and the bun held up to the very end. Price was good. Service was OK bartender could’ve been more personable. Overall the value for 13 1/2 bucks for a burger and fries was excellent.

    Bacon Jam Burger evidence photo
  • C

    Agent 0003 · Firehouse · ordered Medium

    2026-09-14 · 74 / 100

    Bun 8Meat 9Value 8Cheese 9Sauce 7Service 2Toppings 8Appearance 7Atmosphere 7Experience 6

    A really solid thick burger for a chain restaurant. Meat is well seasoned and cooked to temp very well. Fried jalapeños are a great addition and one of my favorite toppings. Bun was good and price was excellent, $13 for a thick burger and fries. Unfortunately service is usually garbage if you're sitting at the bar. Overall is a solid choice.

    Firehouse evidence photo
  • C-

    Agent 0001 · Firehouse Burger · ordered Medium

    2026-09-14 · 72.7 / 100

    Bun 7Meat 8Value 8Cheese 8Service 5Toppings 7Appearance 7Atmosphere 7Experience 7

    Burger was good. Meat was cooked to order, I got medium and it was cooked medium. Cheese was melted. The jalapeños were difficult to taste when eating. It came with shredded lettuce, tomato, and mayo. I think it could use some sort of sauce on here. The bun was good and held together and overall burger was decently sized for the price. I’d say pretty average burger and could be a B if the toppings were better and contributed to the overall flavor more.

    Firehouse Burger evidence photo

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